Perfect Proof™ is an exact-to-specification, pre-production preview of your order. When you request Perfect Proof™, all specifications – paper, folding, finishes, and more – are included so you know exactly what to expect when you receive your finished product. Learn more here

The first round of Perfect Proof™ is included with your order and free to pick up at our Carrollton, TX facility. 

We charge a nominal fee for delivering your Perfect Proof™ to you. 

Perfect Proof™ Delivery Fees
FedEx 2 Day Air: $10
FedEx Standard Overnight: $20

If you add Perfect Proof™ to your product through the product's page, the price of your product will automatically update to reflect which shipping method you have chosen to have your Perfect Proof™ delivered by.

Please note that shipping fees for Perfect Proof™ are non-refundable in the event of an order's cancellation.

If you elect to receive a Perfect Proof™ with your order, your order’s turnaround time begins once ProPrint receives approval of your proof. Learn more about turnaround time here.

If you are not 100% satisfied with your Perfect Proof™, you can modify your order’s specifications and request another Perfect Proof™. Please contact your account manager at 855-BeDifferent (855-233-4333) for further assistance with ordering another round of Perfect Proof™. 

 

ProPrint does not offer graphic design services. One of our core values is to support the design community with our products, not to take their place. 

We offer free templates for all our products. Use the template generator on each product page, or give us a call at 855-BeDifferent (855-233-4333) and tell us what you need. 

Our templates are intended to be imported into design software on their own layer to serve as guides for layouts. 

Before exporting your artwork's print file, be sure to delete the template layer.

Our bleed requirements call for an additional 1/8" of non-critical artwork on all sides. 

For square and rectangular designs, add .25" to the width and height of your products's finished size. For example, artwork for a standard 3.5" x 2" business card would be 3.75" x 2.25" if it was sized to include 1/8" bleed on all sides. 

For folded, bound, and die-cut products, consider using one of our free templates to set up your artwork to include 1/8" bleed wherever it is needed.

We print in CMYK. Make sure that your artwork's colors are CMYK throughout your print file. If your print file has any elements that are not in CMYK color mode, they must be converted in order for the file to be printed.  We'll handle this for you, but you should be aware that this conversion can cause undesirable shifts in color.  If you're unsure of what to expect, we suggest requesting a Perfect Proof so you can see your results before the order is printed. 

We suggest submitting artwork with graphics, images, and text in 300 dpi resolution to achieve optimal print quality.

We prefer press quality PDFs over any other file format, but we will also accept press quality JPEGs, PNGs, and SVGs. 

Specialty finishing options like foiling and embossing require a vector graphic layer that indicates where the finishing is on the printed product. If your custom product has these options, we'll need a vector file from you. 

We strongly recommend keeping copies of all your files on hand for future use. For further assistance with retrieving files from a previous order, please contact your account manager at 855-BeDifferent (855-233-4333). 

Please note that ProPrint is not responsible for irretrievable design files.

A free account with our website is required in order to take advantage of our services. To sign up for a free account, select the icon in the upper right hand corner of the page, then select Register. 

Feel free to contact us for further assistance with creating your account. 

A free account with our website is required in order to place an order. To sign up for a free account, select the icon in the upper right hand corner of the page, then select Register.

Feel free to contact us for further assistance with creating your account.

At this time, it is not possible for us to merge accounts. 

 

We accept debit or credit card payments through Visa, Mastercard, or American Express. We do not accept payment by check.

Payment must be made in full for all orders. We do not accept partial payments.

We do not accept payment by phone.

We will be happy to assist you with creating your order and adding it to your cart on our website. However, since we do not accept payment by phone, the order will still need to be checked out through the website under your account. 

Please contact our customer support at 855-BeDifferent (855-233-4333) for further assitance with creating your order.

Yes. All orders must be placed through our website. But we will be happy to assist you with creating your order. Since we do not accept payment by phone, the order will still need to be checked out through our website under your account. 

Please contact our customer support at 855-BeDifferent (855-233-4333) for further assitance with creating your order.

Turnaround time is the amount of time it takes for us to print your order. We offer next day printing as our standard turnaround option, with same day rush and 3 day economy options as well.

Shipping time is separate from turnaround time. Turnaround time only accounts for the time it takes for us to print your order.

If you need your order by a specific date, please be sure to take into consideration the difference between turnaround times and shipping times when selecting your turnaround option.

 

Turnaround days are the same as our production days - Monday through Friday when our staff is here to print your order.

Yes. Faster turnaround times will increase your printing costs. Our products’ pricing calculators will automatically reflect the price of whichever turnaround time has been selected so you can compare the cost of each option.

Please contact your account manager at 855-BeDifferent (855-233-4333) to see if expediting your order will be possible. 

Our pick up hours are: 

Monday through Friday 7am to 7pm. 

Our pick up address is: 

3209 Commander Drive
Carrollton, TX 75006

Our number is 855-BeDifferent (855-233-4333).

Our pick up address is:

3209 Commander Drive 
Carrollton, TX 

Our pick up hours are: 

Monday through Friday 7am to 7pm.

Our number is 855-BeDifferent (855-233-4333).

Our carrier is FedEx.

We offer FedEx Ground, FedEx 2 Day Air, as well as FedEx Standard Overnight shipping.

Yes. To set up your order for delivery by your carrier, please contact your account manager at 855-BeDifferent (855-233-4333) for further assistance.

Please be sure to have your carrier account number on hand.

Yes. To set up your order to be delivered by your courier, please contact your account manager at 855-BeDifferent (855-233-4333) for further assistance.

We offer free templates for all our products. Just give us a call at 855-BeDifferent (855-233-4333) and tell us what you need.

Our templates are intended to be imported into design software on their own layer to serve as guides for layouts. 

Before exporting your artwork's print file, be sure to delete the template layer.

It is ProPrint's policy to only release artwork to the account holder at their registered email on file.

ProPrint does not offer graphic design services. One of our core values is to support the design community with our products, not to take their place. 

We offer free templates for all our products. Just give us a call at 855-BeDifferent (855-233-4333) and tell us what you need. 

Our templates are intended to be imported into design software on their own layer to serve as guides for layouts. 

Before exporting your artwork's print file, be sure to delete the template layer.

Our bleed requirements call for an additional 1/8"" of non-critical artwork on all sides. 

For square and rectangular designs, add .25"" to the width and height of your products's finished size. For example, artwork for a standard 3.5"" x 2"" business card would be 3.75"" x 2.25"" if it was sized to include 1/8"" bleed on all sides. 

For folded, multipage, and die-cut products, consider using one of our free templates to set up your artwork to include 1/8"" bleed wherever it is needed.

We print in CMYK. Make sure that your artwork's colors are CMYK throughout your print file. If your print file has any elements that are not in CMYK color mode, they will be converted in order for the file to be printed. Please be aware that this conversion can cause undesirable shifts in color. 

We suggest submitting artwork with graphics, images, and text in 300 dpi resolution to achieve optimal print quality.

We prefer press quality PDFs over any other file format, but we will also accept press quality JPEGs, PNGs, and SVGs.

Specialty finishing options like foiling and embossing require a vector graphic layer that indicates where the finishing is on the printed product. 

It is ProPrint's policy to only release artwork to the account holder at their registered email on file.

We strongly recommend keeping copies of all your files on hand for future use. For further assistance with retrieving files from a previous order, please contact your account manager at 855-BeDifferent (855-233-4333). 

Please note that ProPrint is not responsible for irretrievable design files.

We offer free templates to help you set up your artwork to meet USPS requirements for direct mail and Every Door Direct Mail(R). Just give us a call at 855-BeDifferent (855-233-4333) and tell us what you need.

Our carrier is FedEx.

 

We offer FedEx Ground, FedEx 2 Day Air, as well as FedEx Standard Overnight shipping.

Yes. To set up your order for delivery by your carrier, please contact your account manager at 855-BeDifferent (855-233-4333) for further assistance.

Yes. To set up your order to be delivered by your courier, please contact your account manager at 855-BeDifferent (855-233-4333) for further assistance.

Our pick up hours are: 

Monday through Friday 7am to 7pm. 

Our pick up address is: 

3209 Commander Drive
Carrollton, TX 75006

Our number is 855-BeDifferent (855-233-4333).

Our pick up address is:

3209 Commander Drive 
Carrollton, TX 

Our pick up hours are: 

Monday through Friday 7am to 7pm.

Our number is 855-BeDifferent (855-233-4333).